1
Event happens
A void, refund, cash transaction, cold-food complaint, long expo delay, missed table visit, or compliance risk is detected.
Find the restaurant moments worth reviewing.
NAARU connects your existing cameras with POS activity, service events, labor patterns, and compliance risks, so managers can instantly find what happened without digging through hours of footage.
Search voids, refunds, comps, cash activity, delayed food, missed service, labor mismatches, and high-risk events, then jump directly to the timestamped video behind each one.
POS-connected video review for every transaction worth checking.
Search voids, refunds, comps, discounts, cash activity, no-sales, suspicious tickets, and high-value transactions, then jump directly to the timestamped video behind the event.
Verify voids, refunds, comps, discounts, and cash transactions in seconds
Link each POS event to employee ID, ticket number, timestamp, amount, payment type, and video
Reduce time spent manually searching security footage
Mark events as cleared, needs follow-up, or coaching required
Review Workflow
From event to decision in seconds.
NAARU turns scattered restaurant activity into a simple manager review workflow.
2
NAARU links the context
The event is connected to POS data, camera footage, timestamp, employee ID, location, table, or station context.
3
Manager reviews and acts
The manager marks it as cleared, follows up, coaches the team, adjusts staffing, or saves it for documentation.
Service Recovery Intelligence
Catch service breakdowns while they can still be recovered.
Turn wait times, expo delays, table visits, and guest feedback into a focused recovery queue for managers.
- Flag long waits before first contact
- Detect food sitting too long at expo before reaching the guest
- Review missed check-ins, slow table visits, and guest complaints
- Route negative feedback internally before it becomes a public review
Labor Waste & Rush Protection
Find labor waste without cutting into the rush.
Use real demand signals and floor activity to see where staffing is too heavy, too light, or misaligned with guest flow.
- Compare scheduled labor against actual guest demand and floor activity
- Surface overstaffed windows during slow periods
- Identify understaffed rushes before service quality drops
- Turn weekly labor patterns into schedule adjustments
Example: Tuesday-Thursday, 2-4 PM shows low guest demand, high staff presence, and low floor activity. Estimated avoidable labor: 14-22 hours/week.
Inspection & Exception Review
Review only the moments that create risk.
Build a prevention record around repeat exceptions, safety context, and compliance risk before inspection day.
- Flag repeat patterns, not every minor behavior
- Document food safety and compliance risks with timestamped context
- Review phone use, glove changes, restricted-zone activity, and repeat exceptions
- Create a prevention record before inspection day
NAARU is not built for watching employees all day. It is built to filter footage down to the few events managers actually need to review.
One review workflow across every location.
NAARU gives owners, district managers, and general managers the same exception-based view of POS activity, service recovery, labor patterns, and operational risk.
POS
Compare transaction exceptions across locations
Review voids, refunds, comps, discounts, and cash activity using the same definitions across the portfolio.
Service
Spot recovery gaps before reviews tell you
See which stores are creating long waits, expo delays, and missed table visits so managers can act sooner.
Labor
Protect margins with demand-based context
Find overstaffed slow windows and understaffed rushes without auditing schedules line by line.
Pricing
Exception-based review that scales with your portfolio.
Start with the manager workflow your stores need now, then add deeper integrations and portfolio governance as rollout expands.
Standard
For restaurants that want POS-linked video review, service recovery context, labor signals, and exception documentation in one workflow.
$199per location, per month
Book a demoPlan highlights
- Works with existing camera and NVR infrastructure wherever possible
- POS-connected review for voids, refunds, comps, discounts, and cash activity
- Service recovery, labor waste, and inspection readiness review queues
- Timestamped context for manager follow-up and documentation
- Cross-location summaries for owners and district managers
- Role-based access for portfolio, district, and store teams
Enterprise
Custom deployments for operators who need tailored analytics, POS integrations, regional governance, and executive reporting.
Everything in Standard, plus
- Custom POS, scheduling, guest feedback, and reporting integrations
- Regional and brand-standard benchmarking
- Advanced exception workflows and audit trails
- Dedicated success partner for ongoing optimization
- Custom reporting and governance controls
- Rollout planning and support for large portfolios
FAQ
Questions and answers.
Is this employee surveillance?
No. NAARU is designed for exception-based review, not constant employee monitoring. The system helps managers find the few moments tied to POS activity, service breakdowns, compliance risk, or operational issues, so they can review context quickly instead of watching hours of footage.
Do I need to replace my cameras?
No. NAARU is designed to work with existing camera infrastructure wherever possible.
Does NAARU integrate with POS systems?
Yes. NAARU can connect POS activity such as voids, refunds, comps, discounts, cash transactions, and suspicious tickets to the relevant timestamped video for faster manager review.
How is this different from reviewing security footage manually?
Manual review starts with a manager guessing which camera and time range to search. NAARU starts with an event, connects the timestamped context, and lets the manager jump directly to the clip that matters.
What moments can managers review?
Managers can review POS exceptions, service recovery moments, labor mismatches, inspection readiness risks, and repeat operational exceptions. Each event is organized around context and next action.
How long does onboarding take?
Most locations can begin onboarding quickly once camera access and system connections are available. NAARU helps with camera mapping, review workflows, and dashboard configuration for each restaurant.
Can I compare performance across locations?
Yes. NAARU normalizes exception review across locations so owners and district managers can compare POS review volume, service recovery gaps, labor patterns, and inspection readiness with the same definitions.
Who sees the data?
Access is role-based. Franchise owners can see portfolio-wide trends, district managers can see their assigned locations, and general managers can focus on their store workflow.