Every Transaction Exception, With Video Context.
Connect available POS events with relevant camera footage so managers can investigate exceptions faster.
Understand the Story Behind Every Exception
A transaction record tells you what happened in the POS. Video provides the operational context. Bring the two together so managers can review exceptions, verify activity, and make informed decisions.
Voids and refunds
Review voided and refunded transactions alongside relevant camera footage to better understand the circumstances.
Comps and discounts
Review complimentary items and discounts with the associated transaction details and available video context.
Transaction exceptions
Identify configured POS exceptions and bring relevant footage into a single review workflow.
Multi-location review
Give authorized managers a consistent way to review transaction activity and exceptions across participating locations.
From POS Event to Video Evidence
NAARU uses transaction timestamps, location information, and configured camera mappings to associate available POS events with relevant footage. Managers can review the context and determine whether an event requires follow-up.
- POS event recorded
- Timestamp and location identified
- Relevant camera footage associated
- Exception presented for review
- Manager verifies and takes action
What Managers Can Review
- Exception counts
- Review the number of voids, refunds, comps, and discounts by location, shift, or reporting period.
- Transaction amounts
- Understand the financial value associated with individual exceptions and recurring patterns.
- Time and location
- Match available transaction details to the relevant restaurant, register, and time window.
- Review and follow-up
- Review associated footage, record findings, and identify exceptions that need additional attention.
Additional Opportunity: Data-Driven Upselling
Historical POS data can also reveal purchasing patterns and common item combinations that may support more relevant upselling recommendations.
For example, a restaurant could analyze which side items are frequently purchased alongside specific entrees and drinks.
This requires separately scoped analysis and validation. Providing recommendations during checkout would also depend on POS integration capabilities and available vendor access.
Frequently asked questions
How does POS-linked video analytics work?
It matches an available POS event's timestamp and location to relevant camera footage. NAARU presents that context as a reviewable event so a manager can decide what follow-up is appropriate.
Can restaurant refunds and voids be matched with video?
Yes, refunds and voids can be associated with video when the connected POS data and camera coverage support the match. Correct timestamps, camera mapping, and footage availability are essential.
Does NAARU work with existing POS systems?
Compatibility is assessed against your existing POS system and available transaction data. The team confirms access and integration scope before deployment; support for a specific vendor should not be assumed.
Can historical POS transactions identify upselling opportunities?
Historical transactions may reveal patterns that inform upselling recommendations. This requires separately scoped analysis and validation, and is distinct from POS-linked video review; automatic prompts and live write-back are not claimed.
Can restaurant groups review transaction exceptions across locations?
Yes, multi-location operators can review available transaction exceptions with location-specific video context. What a manager can access depends on assigned roles and location permissions.
Does the system require replacing existing cameras or POS hardware?
NAARU is designed to use existing cameras and available POS data. Onboarding checks access, compatibility, clock alignment, and coverage before confirming the deployment requirements.